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User can't change avatar photo

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Novice - member
33 posts

Has anyone encountered this. A user reports that they click on "Change Your Photo," but nothing happens. It says "Done" at the bottom of his screen, but that is it. It does not let him search for a photo or anything even remotely like that.

Should I ask him about blocking popups? The version of his browser?

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Jonathan Haber
Rookie - member
19 posts

Happened to a couple of my members because they were using macs (with safari)and when the turned to firefox it seemed to work better, and the opther one they had XP basic and it didnt work like it was suppoed to

Fanatic - founder
3755 posts

it works for me on firefox and safari on a mac.

If they are having problems, it's probably best to send them to this thread so we can diagnose directly with them. thanks.

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find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
Rookie - member
3 posts

I click on 'change photo' and nothing happens.

Why is that?

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The Mind Is Like A Parachute. It works best when it is Open.
Fanatic - founder
3755 posts

Hi spiderz-web, i see you have an avatar uploaded, maybe there was javascript issues or some plugin causing a conflict on your machine?

__________________
find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
Rookie - member
3 posts

That's an old avatar that I want to replace with another.

I'll check my settings in a few days and see what happens.

Thanks ...

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The Mind Is Like A Parachute. It works best when it is Open.
Rookie - member
4 posts

I cant change my avatar picture although I have been able to previously..what is happening now is the box doesnt come up the screen far enough for me to see and click on Save.

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~ Jan
Regular - member
54 posts

Same thing here. Please, someone clue me in.

__________________
The mother principle [is] that 'governments are republican only in proportion as they embody the will of their people, and execute it.'" --Thomas Jefferson
Fanatic - moderator
1396 posts

mine works ok. can you post a screen of what you're seeing?

__________________
hackyour.lefora.com/ for customizing your forum.
Regular - member
54 posts

ibennett@paonline.com

  dashboard

Edit your photo

You can select a photo from your computer:
... paste the url for a photo on the web:
... or pick from our library:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
I  can only see part of the add an avatar screen and no where does it say SAVE. I think that is the problem.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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The mother principle [is] that 'governments are republican only in proportion as they embody the will of their people, and execute it.'" --Thomas Jefferson
Regular - member
54 posts

Apparently I am not seeing all the avatars nor the the save option. That might be it. Any hints as to why?

__________________
The mother principle [is] that 'governments are republican only in proportion as they embody the will of their people, and execute it.'" --Thomas Jefferson
Regular - member
54 posts

the upload our own photo doesn't work either. Can't post the page. sorry. avatar option only shows partway and NO save option shows.

__________________
The mother principle [is] that 'governments are republican only in proportion as they embody the will of their people, and execute it.'" --Thomas Jefferson
Fanatic - moderator
1396 posts

browser? os? flash up to date?

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hackyour.lefora.com/ for customizing your forum.
Regular - member
54 posts

IE 7, XP pro, and Flashplayer 11. probably

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The mother principle [is] that 'governments are republican only in proportion as they embody the will of their people, and execute it.'" --Thomas Jefferson
Regular - member
54 posts

Tried to change the avatar pix again today, still having the problem of not being about to pull up the save button. Other than that, I'm lovin' it!

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The mother principle [is] that 'governments are republican only in proportion as they embody the will of their people, and execute it.'" --Thomas Jefferson
Regular - member
54 posts

Just tied the avatar, still not seeing the SAVE button. Several members of our forum having the same problem. Andy's House of Discussion.
Any help will be appreciated, thank you before hand for your assistance.
If someone could tell me how to take a screenshot I would paste it here.

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The mother principle [is] that 'governments are republican only in proportion as they embody the will of their people, and execute it.'" --Thomas Jefferson
Fanatic - moderator
1396 posts

Use the 'PrtSc' button to copy your desktop to the clipboard and then paste it into your favourite image editing app.

__________________
hackyour.lefora.com/ for customizing your forum.
Fanatic - founder
3755 posts

This is what I see, are you not seeing the 'Save' button here?


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find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
Regular - member
54 posts

Thanks Chief for your post.

I am seeing what you see EXCEPT for the last 3/4 inch of the overlay. Scrolling doesn't work to move it. It's frozen where it appears.

Hope this helps.

Andy's House of Discussion.

__________________
The mother principle [is] that 'governments are republican only in proportion as they embody the will of their people, and execute it.'" --Thomas Jefferson
Superstar - member
580 posts

If you are using Firefox try zooming the display out either via View>Zoom or via ctrl- or ctrl+   It could be you are running your monitor at a low resolution.

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