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People having difficulty trying to register for my forum

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Rookie - member
12 posts

Two people tell me they tried to register for our forum and it wouldn't accept it. I tried to register a phantom member just for drill using an alternate email for contact. It seemed to work but my regular email did not receive the usual email with the link to approve. Any help?
Also, it still won't allow me to create new categories...

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Just Jack
Fanatic - founder
3758 posts

for the registrations - is it possible they are trying to register with a username that is already taken, or that they have registered on lefora.com before, so their email address is in use? even if a username is not in use on your forum, we use global usernames on lefora, so it may be in use on another forum.

as for new categories - could you start a new topic, and please be specific with the error you are receiving (the address of the page you're on, what actions you're taking, what error you get, etc. Screenshots are very helpful.) - but please start this in a new topic with a relevant subject title.

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find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
Rookie - member
1 posts

actually i am having trouble with people registering. Some registered but never got confirm email and I never got approval message, so I invited them via email...which they also never received. This seems to be both private and public domain emails, but one was Yahoo account.

Fanatic - founder
3758 posts

it's possible the emails went to 'spam' folders.  We have some emails getting flagged as spam and we're working on resolving this issue.

The previous question and answer in this topic are out of date, so i'm locking it.

__________________
find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
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