Lefora Free Forum
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Having problems trying to get new members

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member
3 posts

I emailed a bunch of people to bring them to my forum http://proofpositivity.lefora.com/forum/ I am constantly getting messages about not being able to log in and become a member. I don't know how to resolve this issue.

founder
3024 posts

hi, are your members still having this issue?

__________________
find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
member
3 posts

I have one that is still having this issue. I don't know if she is in the system anywhere but her name is Lisa Smith-Batchen and I'd rather not publish her email here.

founder
3024 posts

if she is having trouble logging in, could you ask her to come to this thread (she can post as a guest without logging in), please have her post:

* the webbrowser she's using
* the url (address) of the site she's trying to log into
* what problem she is experiencing and on what page.

__________________
find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
member
3 posts

is it that their chosen username won't work? I had that issue, nothing I used worked until I added a number. Perhaps the names were taken. Are the usernames shared in one database for all forums? If so...a message saying "name is already taken would be helpful".

Overall, I think this forum site rocks. I have been to many as a gamer and I really like this forum site.

founder
3024 posts

thanks terror for the helpful commentary, you guessed right that usernames must be unique across all of lefora, and right now the warning message is confusing, we'll be fixing it.

more info posted -> http://support.lefora.com/2009/01/08/username-requirements/page1/#post2270328

__________________
find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
member
3 posts

I think I've resolved the problem. I think she was putting punctuation in her name and in most places you can only use letters and numbers. I tried logging her in myself and I had no problem. No clue what that's about.

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