Posting with a Blackberry.
I have a member of our forum who cannot POSt to the forum using her Blackberry. She can read and navigate the site OK. She can compose in the text box but when she clicks SUBMIT, nothing happens. Oddly enough she can send Personal Messages, so it would appear that the problem is with the SUBMIT routine here:
She uses the bb internet browser and the model if the Blackberry is the 8310.
Obviously she cannot post here either. Any ideas anyone???
Thanks CJO but the browser is different and the problem not exactly the same. She can see the REPLY Button and the SUBMIT button, she can type in text but clicking SUBMIT does nothing.
quoting from cookies in the other thread:
Please visit http://www.useragent.org/ on your Blackberry and post back here what it says for you user agent, so we can first verify its getting the mobile version, before digging further. Thanks,
Will get her to do this. Didn't realise it applied to all models.
The info from the link above for my members Blackberry is:
BlackBerry8310/4.5.0.55 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/12
Hope this helps.
Chief, could it be the same problem we had with my Sidekick? idunno. im just spitballin'
as we did make a fix recently that nickyjames mentioned, can you have her double check that it's still not working for her as of today (we made the change late last week). If it's still happening, we'll investigate.
as we did make a fix recently that nickyjames mentioned, can you have her double check that it's still not working for her as of today (we made the change late last week). If it's still happening, we'll investigate.
-chief
It was yesterday she confirmed that she could not complete a POST, she could write one and click the SUBMIT button but nothing happened and no post was made. She could and did send Personal messages so the SEND button is working.
[EDIT] I have asked her to try posting here in case it's a theme related problem.
It was yesterday she confirmed that she could not complete a POST, she could write one and click the SUBMIT button but nothing happened and no post was made. She could and did send Personal messages so the SEND button is working.[EDIT] I have asked her to try posting here in case it's a theme related problem.
-hal9000
I have just tried to send a response to this thread using my BB but again, my reply will not submit.
Appaloosa has installed the Opera Mini browser on her Blackberry and this has fixed the problem.
hey I'm haivng the same problem
do I need to install that file
and if so how do I do that?????
blonde here
sorry
think I found the site
gonna play about with it for a bit
might be back for more help later
thanks
I've got a few users who say they're having this issue with their BlackBerries. I sent them to useragent.org, but it looks like it's an outdated link. Does installing Opera Mini seem to be the only fix, or is there something else that might help?
Could you ask your users exactly what issues are occurring when using the blackberry?
It's the same thing that's listed above in this thread: that they can read posts on the site and input a message into the text field, but they say when they click to submit, nothing happens.
I did download the suggested site and it is working like a charm
thanks for the info
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