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HELP! - passwords and "new" tags

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Novice - member
35 posts

Ok, I have 2 problems which are causing my members to run away from my site:
1. The red "new" tags are NOT popping up when their are new posts on the site, so no one knows when there are new posts. This seems to be random, it's fine one day and bizzurk the next.
2. When my members request a password they NEVER get it!...not even in the spam folders. I have tried it myself SEVERAL times and never received a response.

Can someone tell me what the deal is?

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Teresa Theriot Founder and CEO, www.thebudgetqueen.com
Fanatic - moderator
1396 posts

1 is a known problem and is being worked on.

2 Because the email servers aren't up yet your members need to email Chief to get him to reset their passwords.

CJO.

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Fanatic - founder
3758 posts

thanks cjo

my email is 'chief -at- lefora.com' and this is just a temporary thing until the mail servers are fully back online.

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find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
Novice - member
35 posts

Thanks!!

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Teresa Theriot Founder and CEO, www.thebudgetqueen.com
Novice - member
35 posts

Hey guys - I know you are probably aware, but I just wanted to give you a heads up that the "new" tags and the blue highlighting on new posts, is acting funny again. Sometimes they work, sometimes they don't. When there are no "new" posts, some people assume that there is no new content and they leave. Is there anyway to permanently fix this bug?

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Teresa Theriot Founder and CEO, www.thebudgetqueen.com
Fanatic - moderator
1396 posts

The old 'New' bug is still being worked on....

http://support.lefora.com/2009/04/23/lefora-roadmap-for-apr-june-2009/8581397/

CJO.

__________________
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