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Unable to delete user account?

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xc00ki3
member - Rookie

Posts:2
Joined:19 June 2009
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Unable to delete user account?

#0, by xc00ki3, 19 June 2009 08:27 PM

I am trying to delete my account. I went to Edit Profile>Close Account and entered my password, but it takes me to this page saying Error 500. How come I can't delete my account?


chief
founder - Fanatic

Posts:4657
Joined:26 March 2008
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Re: Unable to delete user account?

#1, by chief, 20 June 2009 12:47 AM

i'm not sure, we'll look into it.  thanks for posting.

Find me answering questions on support.lefora.com or howto.lefora.com

xc00ki3
member - Rookie

Posts:2
Joined:19 June 2009
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Re: Unable to delete user account?

#2, by xc00ki3, 21 June 2009 01:31 AM

Thanks :)


placehold
member - Rookie

Posts:1
Joined:21 June 2009
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Re: Unable to delete user account?

#3, by placehold, 21 June 2009 04:07 PM

I'm having exactly the same issues aswell

Server error (500)


while trying to cancel my account.

http://mysecretweb.lefora.com/

Regards







Craig


poster
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Re: Unable to delete user account?

#4, by poster, 30 June 2009 05:49 PM

same problem here!

http://viribus.lefora.com


chief
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Posts:4657
Joined:26 March 2008
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Re: Unable to delete user account?

#5, by chief, 01 July 2009 12:28 AM

Hi siddharta, can you email me at 'chief -at- lefora.com' and i'll investigate.  Please include your username and forum address.

Find me answering questions on support.lefora.com or howto.lefora.com

wordlier
member - Novice

Posts:45
Joined:02 February 2009
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Re: Unable to delete user account?

#6, by wordlier, 01 July 2009 02:32 AM

This is also an issue at my forum sad
http://colombianosalcanada.lefora.com/forum

A member has reported me Error 500 when deleting his account.
 
Thanks for your help


chief
founder - Fanatic

Posts:4657
Joined:26 March 2008
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Re: Unable to delete user account?

#7, by chief, 02 July 2009 04:48 PM

just have the member send me an email and we'll investigate.

Find me answering questions on support.lefora.com or howto.lefora.com

poster
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Re: Unable to delete user account?

#8, by poster, 10 July 2009 12:06 PM

..this is a problem for me too.. I tried next weex but... nothing! ..the only page that I can see is

Errore del server (500)

(500) does not compute

Si è verificato un errore

E' stato segnalato via email all'amministratore del sito e sarà corretto in breve tempo. Grazie per la pazienza.

Da qui puoi...

  • Usa la freccia sinistra del browser per tornare alla pagina precedente
  • Goditi l'arcobaleno

.....please help me, I want to delete my account and my related forum! Thanks a lot..


breezey
member - Superstar

Posts:500
Joined:16 January 2009
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Re: Unable to delete user account?

#9, by breezey, 10 July 2009 01:46 PM

Seems anyone on my forum can't delete an account either. Two have tried and failed.

Watch me. Never tell me I can't. I know I can.


chief
founder - Fanatic

Posts:4657
Joined:26 March 2008
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Re: Unable to delete user account?

#10, by chief, 10 July 2009 05:14 PM

we'll be working on fixing this in the future.

Find me answering questions on support.lefora.com or howto.lefora.com

high10
member - Rookie

Posts:1
Joined:25 July 2009
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Re: Unable to delete user account?

#11, by high10, 25 July 2009 02:13 PM

This is also true in my case. I have a website that I made a forum for and is no longer needed. I get the same error>>>>


poster
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Re: Unable to delete user account?

#12, by poster, 16 September 2009 01:03 AM
i have the same problem i cant close my account HELP

poster
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Re: Unable to delete user account?

#13, by poster, 20 September 2009 02:45 AM
still cant close my account down haven't heard back from any support people.......

mattb4
member - Superstar

Posts:703
Joined:30 June 2008
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Re: Unable to delete user account?

#14, by mattb4, 20 September 2009 03:18 AM

still cant close my account down haven't heard back from any support people.......

-block82

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chief
founder - Fanatic

Posts:4657
Joined:26 March 2008
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Re: Unable to delete user account?

#15, by chief, 21 September 2009 06:41 PM

please send an email to chief@lefora.com and link to your forum and we'll be able to help.

Find me answering questions on support.lefora.com or howto.lefora.com
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