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Not receiving E-mail alert when someone's knocking at my door

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Regular - member
94 posts

I noticed earlier today after entering the Admin Panel that I had three membership requests. I had received no E-mail notification about these. And just now I received an E-mail from Lefora telling I have one membership request waiting but when accessing the Admin Panel none are to be seen.

It's not a (big) problem that the E-mails don't show up, what I am afraid of is that this is a symptom of something worse, and perhaps even that someone tries to become a member but I can't see it or allow it. That would be disastrous (to my forum).

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Love in the middle of a fire fight!
Novice - admin
20 posts

There was a backed up queue of mail since last night due to a problem with the company who we send email through. I'm assuming that email was from yesterday, but you only received it today after already accepting the members.

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Bouncing here and there and everywhere
Superstar - member
260 posts

Mine is working again.  :)

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Never tell me I can't.... I know I can.
Regular - member
94 posts

There was a backed up queue of mail since last night due to a problem with the company who we send email through. I'm assuming that email was from yesterday, but you only received it today after already accepting the members.

-samuel

Okay, that sounds reasonable, but I only receive done E-mail although I had three requests. And today I have received no E-mail but I had a new request. So it is still not working.

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Love in the middle of a fire fight!
Fanatic - founder
3755 posts

are you still having this issue agathos?

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find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
Regular - member
94 posts

It's hard to say because no one has requested membership the last days.

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Love in the middle of a fire fight!
Rookie - member
8 posts

I sent two invites to check how it works and I was planning to send invites to several friends, but the two first invites I sent never arrived....
Can you help?

Thanks!



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Explorer. "As for me, all I know is that I know nothing." (Socrates)
Regular - member
94 posts

are you still having this issue agathos?

-chief

You could apply for membership and then I will see if I get an E-mail.

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Love in the middle of a fire fight!
Fanatic - moderator
1396 posts

I've applied

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hackyour.lefora.com/ for customizing your forum.
Regular - member
94 posts

Thanks Col. Jack, and it worked! I received an E-mail this time.

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Love in the middle of a fire fight!
Fanatic - founder
3755 posts

If you send invites to yourself, you'll never receive them (we don't send out an invite if the person is already a member).

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find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
Regular - member
121 posts

I've had this happen.I've gotten maybe three member requests in the past couple of weeks, and I haven't received notification for any of them. Just happened to notice them in the admin panel. Most recently this happened just this morning (member applied yesterday).

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Deanna, mom to Katie (born 1.27.07), andbabybmakesthree.wordpress.com
Fanatic - founder
3755 posts

is it possible that you turned off receiving these notifications in your Profile Manager?  Click 'edit profile' at the top right of your forum, then Manage Notifications.

If that's not the case, could you check your spam folder to see if these emails have gone to spam.

Is anybody else having this issue?

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find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
Novice - member
31 posts

are you still having this issue agathos?

-chief

Not a problem for me Chief as I check often, but I have noticed the same problem.  I just approved a new member that has been waiting a while tonight, but no email ever came?

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Alex Hearn The Arizona Cryptozoological Research Organization www.azcro.net Alex@AZCRO.NET AZCRO NEWS TV: www.mogulus.com/azcronews AZCRO FORUM: azcro.lefora.com/forum/
Fanatic - founder
3755 posts

i just tested this, and I received it within 1 minute.

We want to make sure this is working for everybody.  Could you please verify that you are 'opted in' to receiving these types of emails by clicking 'Edit Profile' -> 'Manage Notifications'

Also, please verify that it's not going to SPAM, if it is, we can work on fixing that, we just need to know.

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find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
Fanatic - founder
3755 posts

and please let me know if you have a yahoo.com email address, as we've had reports of yahoo flagging our emails as spam (hotmail, gmail, and aol appear to be alright).

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find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
Regular - member
121 posts

I double-checked my email settings, and all of the options were checked (well, not the "never send any email" option...everything but that). I use Gmail as my address, and I check my spam as it comes in and I've never seen it come in there.

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Deanna, mom to Katie (born 1.27.07), andbabybmakesthree.wordpress.com
Regular - member
121 posts

Not sure if this is related, but I just saw a message on the General board about an email going out to admins of private forums re: the ad placement change, but I did not receive that email, either. Again, I'm using Gmail and go through my spam as it comes in.

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Deanna, mom to Katie (born 1.27.07), andbabybmakesthree.wordpress.com
Fanatic - founder
3755 posts

hi abowden4life, can you send me your info and I will investigate, please link to this thread and include the email address you registered with on lefora, your username, and forum address (so it's all in one place for me).  Email this to 'chief -at- lefora.com' and I'll investigate.

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find me answering questions at support.lefora.com or interviewing forum admins on blog.lefora.com
Regular - member
121 posts

Just sent it to you!

Thanks for the help.

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Deanna, mom to Katie (born 1.27.07), andbabybmakesthree.wordpress.com
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